Shipping policy
Shipping Policy — Magnecaps
Order Processing
Orders are processed within 3-5 business days before shipment. You will receive a confirmation email with tracking information once your order ships.
Delivery Time
Once shipped, orders typically arrive within 5-7 business days. Total time from order to delivery is generally 8-12 business days.
Shipping Costs
We offer free shipping on all orders.
Shipping Area
We currently ship within the United States only.
Order Tracking
A tracking number will be provided by email as soon as your order ships. Please allow 24-48 hours for tracking information to update after you receive it.
Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, contact us at support@magnecaps.store with your order number and we'll investigate with the carrier. We are not liable for delays caused by the carrier, weather, customs, or incorrect shipping information provided at checkout..
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly by the customer; reshipping may incur additional cost.